Terms & Conditions
Last updated: 19 May 2026
Welcome to Venue by Trio.
These Terms & Conditions explain how you may use this website, submit enquiries, request pricing, and interact with the information provided on this site.
By using this website, you agree to these Terms & Conditions. If you do not agree, please stop using this website.
1. About this website
This website is operated for Venue by Trio.
Venue by Trio provides venue, catering, beverage, planning, and event-related services in New Zealand.
This website is designed to provide general information about Venue by Trio, including venue options, wedding and event services, pricing enquiries, availability enquiries, and venue tour requests.
2. Website information
We do our best to keep the information on this website accurate, helpful, and up to date.
However, website information may change without notice. This includes information about:
- Venue availability
- Pricing
- Package inclusions
- Service options
- Catering or beverage details
- Tour availability
- Event timelines
- Images, descriptions, and examples
Nothing on this website should be treated as a confirmed booking, confirmed quote, or guaranteed availability unless confirmed directly by the Venue by Trio team in writing.
3. Enquiries and form submissions
This website includes forms that allow you to:
- Plan your day
- Request pricing and availability
- Request a venue tour
- Contact the Venue by Trio team
When you submit a form, the information you provide is sent to the Venue by Trio team so they can review and respond to your enquiry.
Submitting a form does not create a booking, contract, or obligation for either you or Venue by Trio.
A booking is only confirmed once it has been accepted by Venue by Trio and any required booking steps, payments, agreements, or written confirmations have been completed.
Please make sure any information you provide is accurate and current so the team can respond properly.
4. Email notifications and replies
When you submit an enquiry through this website, your details may be sent through an automated email notification system.
Some enquiry notifications may be sent from notifications@logieslab.studio on behalf of the website setup. This email address is used to help deliver website enquiry notifications to the Venue by Trio team.
Where possible, enquiry notifications are configured so that replies go directly to the email address provided by the enquirer.
5. Pricing and availability
Any pricing information shown on this website or provided in response to an enquiry is general guidance only unless confirmed in writing by Venue by Trio.
Final pricing may depend on factors such as:
- Event type
- Guest numbers
- Date and season
- Venue requirements
- Catering and beverage needs
- Planning support
- Styling or setup requirements
- Additional services requested
- Supplier availability
- Any custom event requirements
Availability is not guaranteed until confirmed directly by Venue by Trio in writing.
6. Venue tours
You may request a venue tour through this website.
Tour requests are subject to availability and confirmation by the Venue by Trio team.
Submitting a venue tour request does not automatically confirm a tour booking. If your preferred date or time is unavailable, the team may suggest alternative options.
7. Booking terms
Any confirmed event booking may be subject to separate booking terms, payment terms, cancellation terms, venue rules, supplier requirements, and event conditions.
These will be provided separately where applicable.
If there is any conflict between these website Terms & Conditions and a separate written booking agreement, the separate written booking agreement will apply to the event booking.
8. Marketing communications
Some forms may include an option for you to receive future emails, guides, updates, or marketing communications from Venue by Trio.
You will only be added to marketing communications where you have given consent, such as by ticking an opt-in checkbox on a form.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting Venue by Trio directly.
9. Privacy
Your use of this website is also covered by our Privacy Policy.
The Privacy Policy explains what personal information may be collected, how it is used, where it may be stored, and how you can contact Venue by Trio about your information.
Please read our Privacy Policy here:
https://venuebytrio.co.nz/privacy-policy
10. Intellectual property
Unless otherwise stated, all content on this website belongs to Venue by Trio or is used with permission.
This may include:
- Text
- Images
- Branding
- Layouts
- Graphics
- Design elements
- Website content
You may view and use this website for personal, non-commercial purposes.
You must not copy, reproduce, edit, distribute, publish, or use website content for commercial purposes without written permission from Venue by Trio.
11. Images and visual content
Images on this website are used to represent the venue, atmosphere, events, styling, services, and examples of what may be possible.
Some images may show previous events, styled examples, or visual inspiration.
Actual event setups, layouts, inclusions, styling, menu options, and services may vary depending on your booking, package, guest numbers, weather, supplier availability, and specific requirements.
12. Third-party links
This website may include links to third-party websites, platforms, or services, such as social media pages, maps, booking tools, payment platforms, or other external resources.
These third-party websites are not controlled by Venue by Trio.
Venue by Trio is not responsible for the content, availability, privacy practices, terms, or security of any third-party website or service.
13. Website availability
We aim to keep this website available and working properly.
However, we do not guarantee that the website will always be uninterrupted, secure, or error-free.
The website may be updated, changed, suspended, or removed at any time without notice.
14. Website misuse
You must not misuse this website.
This includes, but is not limited to:
- Submitting false or misleading information
- Attempting to interfere with the website’s security or functionality
- Uploading or sending malicious code
- Using the website for spam, fraud, or unlawful activity
- Attempting to access systems, data, or information without permission
15. Limitation of liability
To the maximum extent permitted by law, Venue by Trio is not liable for any loss, damage, cost, or expense arising from your use of this website or reliance on information provided on this website.
This includes indirect, incidental, or consequential loss.
Nothing in these Terms & Conditions is intended to limit any rights you may have under New Zealand law that cannot legally be excluded.
16. New Zealand consumer rights
Nothing in these Terms & Conditions is intended to exclude, restrict, or modify any rights you may have under applicable New Zealand consumer law.
Where any law gives you rights that cannot legally be excluded, those rights continue to apply.
17. Changes to these terms
We may update these Terms & Conditions from time to time.
Any updates will be posted on this page with the latest “Last updated” date.
By continuing to use this website after changes are made, you accept the updated Terms & Conditions.
18. Governing law
These Terms & Conditions are governed by the laws of New Zealand.
Any disputes relating to this website or these Terms & Conditions will be handled under New Zealand law.
19. Contact us
If you have any questions about these Terms & Conditions, please contact:
Venue by Trio
Email: events@trioevents.co.nz
Website: https://www.venuebytrio.co.nz